Refund policy

Last updated: 1 October 2026

We want you to be sure before you pay, which is why every account starts with a free 7-day trial and no card.

Cancelling

Cancel any time from Profile › Manage billing. You won’t be charged again and keep access until the end of the current month.

Refunds

If you were charged and haven’t used the paid content, email support@tefly.app within 7 days of the charge and we will refund it in full. We also refund accidental duplicate charges. Otherwise, payments for a started month are not refundable.

How refunds are paid

Refunds go back to the original payment method through our payment partner and usually appear within 5–10 business days.